WE ARE SADLY NOW CLOSED AND ARE THEREFORE UNABLE TO TAKE ANY BOOKINGS
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Payment
Because we have so little availability, all reservations must be paid for in full at the time of booking. We take payments through PayPal, which will allow you to pay by credit or debit card simply and securely (even if you don’t have a PayPal account). We can also take payment via BACS transfer if required. We do not take credit card payments over the phone, or payments by cheque. We will automatically confirm your booking on receipt of payment, but if you need an invoice as well, please just let us know.
Any additional charges arising from your stay, including the cost of any repairs to the property or its contents, or the replacement of keys, will need to be paid for either at check-out or within 10 days of the issuing of a bill by our management team.
Cancellations & Refunds
If the worst happens and you need to cancel your booking with us, we can only issue a full refund if you advise us in writing at the latest by midday (GMT) twenty days before the first night of your stay. Your notice of cancellation will only be effective if it is received by our office and confirmed back to you by us. If you need to cancel your booking after this time, any reimbursement will be made entirely at our discretion.